2018 fees (post VAT increase)

 

Service Fee:
R35.31
Interest Rate on iStore Card:
10.9% | 12 or 24 months fixed repayment plan (iStore purchases only)

 

Deposits
Cash deposit - ATM:
1st free, thereafter R5.04 + 1.21% (minimum R12.11)
Cash deposit - Branch:
R11.90 + 1.41% (minimum R12.11)
Cheque deposit - ATM:
R15.13
Cheque deposit - Branch:
R25.22
Post dated cheque deposit - Branch:
R95.83

 

Cash withdrawals
Cash withdrawal (Us-on-Us) - ATM:
R11.60 + 0.30%
Cash withdrawal (Us-on-Us) - Branch:
R40.35 + 1.40%
Other bank's cash withdrawal (Us-on-Them):
R26.22 + 0.30%
International cash withdrawals:
R35.30 + 1.50%
Cash advance on Casino chip purchases:
R2.02 per R100 max. R50.44

 

Payments and transfers
Inter-account transfer - Electronic:
R4.74 + 1.18% (max R25.22)
Inter-account transfer - Branch:
Free
Account payment - Electronic:
R4.74 + 1.18% (max R25.22)
Account payment - Branch:
R42.37

 

Point of sale (POS) transactions
Purchase:
Free
Cash back at POS (purchases with cash):
R5.04
Pure cash at POS:
R5.04

 

Prepaid
Prepaid recharge top-up (Us-on-Us) - Own ATM:
R1.51
Prepaid recharge top-up (Us-on-Us) - Other bank's ATM:
R1.51

 

New card fees and Card delivery fees
Initiation fee:
R151.32
Card replacement fee - Local:
R131.14
Card replacement fee - Same day (Express):
R403.51
Courier delivery fee - Face to Face:
1st free, thereafter R185.61
Information fees
Balance enquiry - ATM with slip:
R1.71
Balance enquiry - ATM without slip:
Free
Balance enquiry - Branch:
R6.76
Balance enquiry - Other bank's ATM:
R4.54
Internet statements:
Free
Provisional statements - ATM:
1st free, thereafter R4.54
Provisional statements - Branch:
R20.18
Transaction history branch statement - 30 days:
R25.22 per statement
Payment confirmation - Email:
R1.11
Payment confirmation - Fax:
R6.05
Payment confirmation- SMS:
R1.11

 

Declined fees
POS decline - Insufficient funds:
R7.06
ATM cash decline:
R2.52
ATM cash decline at other banks ATM:
R5.04
Ecommerce decline:
R5.04

 

Other fees
Bank cheque:
Free
Special clearance of cheques deposited:
Free
Pin reset - ATM:
Free
Pin reset - Branch:
R3.53
Internet subscription fee:
Free
Currency conversion fee:
2.75% of rand value
Fuel transaction fee:
R5.04
Retrieval voucher - Local:
R65.57
Retrieval voucher - International:
R252.19

 

Penalty fees
Arrears fee (after 60 days of delinquency):
R20.98
Honouring fee (over limit fee):
R131.14
Late payment fee:
R133.16